eBay Messages
Collection of "How To Respond" Messages for eBay messages
About the Ticket: If a Customer reaches out and asks if we would be interested in purchasing THEIR equipment, you should respond asking them for the below ...
Tue, 4 Oct, 2022 at 12:43 PM
Many customers will ask for a lower price on products we offer for sale. -We should not bid against ourselves. If a customer asks for a "Lower Pri...
Wed, 3 Aug, 2022 at 2:00 PM
If a customer sends a message like the below message: asking if we have a list of parts, please respond with the following message: Hi there! Thank you fo...
Fri, 16 Sep, 2022 at 9:13 AM
Sometimes international customers can run into issues with some of our listings. The most common way to resolve this issue is to remove a lot of the "A...
Tue, 6 Dec, 2022 at 2:37 PM
Does a flat freight crate include a wooden crate? For reference: https://newlifescientific.freshdesk.com/a/tickets/17486
Tue, 29 Nov, 2022 at 7:54 AM